With Automation for JIRA it is possible to define a list of users that can then be used to assign an issue to. You can populate this list via group selection.
You can assign the user based on a number of algorithms:
I have written more about assigning issues in - https://blog.codebarrel.io/smart-assign-jira-issues-load-balancing-round-robin-and-more-530f3a48bb25#.euyz7dsyg
Actually this functionality is available for free in the Lite version of our add-on.
There is a 300 rules per month limit in the Cloud offering as we host this and incur costs.
Hope you can try it out.
Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...
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