Can Atlassian Crowd be configured to Synchronize users from Jira Cloud?

If using JIRA cloud to manage users, can that be synchronized to an on premise Crowd instance?

1 answer

I believe no. I am also interested in this functionality and researched it for past days.

The limitations of the Cloud version dictate that External User Management is not possible:
https://confluence.atlassian.com/adminjiracloud/restricted-functions-in-jira-cloud-applications-776636921.html

[EDIT] Adding more detailed info to the answer:

Restricted function

Configurable on request?

Notes

General Configuration

  • External user management
  • JIRA as a user server

No

A limited number of specific General Configuration and Advanced Settings options are available in JIRA Cloud applications. External user management is not available.

I have chased the golden goose for a while, thinking it could be possible to implement SSO with OAuth based on the below - but it seems that we would only be able to use the JIRA cloud as the authenticator for other applications, not the reverse.

Restricted function

Configurable on request?

Notes

Configuring OAuth authentication

No

You need the 'JIRA System Administrators' global permission to do that.

3 Legged OAuth is automatically configured for Application Links.
2 Legged OAuth with impersonation is not available.
2 Legged OAuth without impersonation is available and required for the Development Panel. Use this type to connect to Bitbucket Server and Bamboo Server.

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