please ask your questions in English as more people will be able to help you. You shouldn't be customizing the default "My open issues" gadget. Simply create a new filter gadget and use custom filter like: "type = 'Incidente' and resolution IS EMPTY"
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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