I have tried to import a CSV file into JIRA (server 7.1.7), the file is created out of excel 2010 but saved in csv format. The file is 4k in size.
I want import the file into a incident type I created with a number of custom fields I created.
I'm using UTF-8 encoding which matches my systems encoding UTF-8
CSV import process
1) I choose the file
2) Setup - pick the project and leave the standard settings
3) Map the fields - tick the 'map field value'
4) Vaule from import to JIRA Target all fine - shows the system can see into the file
click on 'begin import' and screen goes blank
the screen just remain blank, nothing is import, no errors in logs
I have search the internet not found a solution. The only related issue I could find was about 'Base URL'
My base URL is http://pmo.sure.com:8080 so don't think this should be causing the problem?
Be great to get some ideas?
Thanks for this. The file I'm importing is a test file with 3 columns of data and 4 rows, no dates. I just wanted to see if could import something simple before I starting with large data sets.
I'm new to JIRA, so just to check where is the '.log error' file?
Apache and Tomcat come together see web site link. They may just think of it as Tomcat?
This is our Tomcat version:
found in Administration /system /system information
|Application Server Container||Apache Tomcat/8.0.33|
So suggest that you do upgrade if a lower version.
Hope this helps
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