Browser extension not working for firefox


Not sure what happened, suddenly the JIRA Capture icon is missing and when tried to re-install, firefox blocked the add-ons. No issue in Chrome.

Kindly advice

ext not working.jpg

2 answers

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0 vote

Hi @Azie Ishak,

I'm not sure if you are on the latest version of Firefox, we know of an issue there we're working to correct. See this question for more info, and a workaround. Otherwise I'd suggest logging a ticket with our support team.



Hey Azie,

                I don't have any issue with Firefox 43. Please update your firefox and test.



Chander Inguva

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