This is a community help forum, so you might not get an answer directly from Atlassian here. It's also a public forum, so be careful about posting your SEN here. It's probably best to keep it private, so you might want to edit your question to remove the details.
To find out billing details on your cloud site you can go to Site administration > Billing.
If you need more help, you can raise a support ticket with Atlassian here: https://support.atlassian.com/contact/
Hope this helps.
Sam
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