Best way to upgrade 6.2.7 to 7.1.9?

We have a JIRA 6.2.7 instance with an Oracle 10g database and we want to upgrade it to JIRA 7.1.9. We installed in one machine the new version and now we need to migrate the data; for which we made a backup in the 6.2.7 instance and we tried to import it into 7.1.9. Nevertheless, we had incompatibility issues. Which is the best mode to perform the migration of the data, importing the backup (in which we have the compatibility issues) or with a database dump?

Thanks in advance!

1 answer


You have two options

1) In-place upgrade. You can upgrade you production JIRA 6.2.7 instance. I would recommend upgrading it to 6.4 first and then upgrade to 7.1.9. This requires downtime (possibly a few hours) and you should ensure you have backups of the database and file system. If something goes wrong you will have to recover the system which could also take some time. So I prefer the next option as the recovery time is quicker.

2) Upgrade a standby instance. Install a new instance of JIRA 6.2.7 including add-ons on a separate server. Install a new blank database also. Export all the data from production and import into the new instance. Take production offline so that there are no updates to the data. Verify that the new instance is working and then perform an in-place upgrade to JIRA 7.1.9. Verify that 7.1.9 is working. Then this new instance becomes your new production instance. If something goes wrong just reenable your old production instance.


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

146 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you