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Automation for Jira rule will not enable


I've written a new rule (if it matters it uses regex to check the summary text of a Jira) but if it's enabled it won't save (spinning wheel) and when I disable it, while it will save my changes, I can't enable it from the dashboard. 

I click on the green button, it flashes on for a second, and then goes back to disabled. I have no idea why this is happening but it's incredibly frustrating. 



1 answer

1 accepted

Answering my own question here but this is more for posterity and for any other people who may encounter this issue. I would also love to hear from the developers of the app to confirm my theory! :) 

I started to rebuild the rule from scratch (as it was working at one point) and it turns out that when I added a third if/else regex check, the problem occurred. Maybe my rule became too complex and ran out of memory? My regex may also have been grossly inefficient and could have hit a timeout of some sort. I'm not sure. I've asked my JaaS admin to provide me with logs to see if anything turns up. 

I fixed it by changing ^(?!MyText).+ to ^((?!MyText).)*$ 

Both expressions look for the absence of a certain string of text at the start of the summary text. The former version, however, is problematic when added multiple times in an if/then else statement. 

Hope this helps someone! 


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