I have automation rule scheduled for everyday this rule is triggered by inbuilt automation agent user and rule says that the ticket with status as planned should make transition in workflow at 8:00 AM
But execution is happening not on specific day but it happens on next day.
Rule Planned at 8:00 AM everyday: status = PLANNED and due < startofday(2)
Audit log result
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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