Automation Plugin says "Field 'type' does not exist or you do not have permission to view it." when editing a previosly working rule

Jens Kisters //SeibertSolutions
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 12, 2017

Hi everyone,

In the Automation Event log rules are failing because of a "com.atlassian.cache.CacheException".

When investigating this i noticed that when you edit a rule the formerly working JQL gets marked as invalid.

The error message is  "Field 'type' does not exist or you do not have permission to view it.".

But when you copy the JQL to the issue navigator (using the same JIRA user account of course) its working just fine.

Typing the JQL again and picking the field names from the type-ahead list doesn't help.

You can even reduce the jql to "type=bug" and the error occurs. Any field i tried is affected.

 

The JIRA log shows nothing (literally, there are no entries in the log for that time) regarding the com.atlassian.cache.CacheException

Any clues are appreciated!

1 answer

1 accepted

0 votes
Answer accepted
Jens Kisters //SeibertSolutions
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 31, 2017

Someone deleted the user that was executing the rule

Suggest an answer

Log in or Sign up to answer