In the Automation Event log rules are failing because of a "com.atlassian.cache.CacheException".
When investigating this i noticed that when you edit a rule the formerly working JQL gets marked as invalid.
The error message is "Field 'type' does not exist or you do not have permission to view it.".
But when you copy the JQL to the issue navigator (using the same JIRA user account of course) its working just fine.
Typing the JQL again and picking the field names from the type-ahead list doesn't help.
You can even reduce the jql to "type=bug" and the error occurs. Any field i tried is affected.
The JIRA log shows nothing (literally, there are no entries in the log for that time) regarding the com.atlassian.cache.CacheException
Any clues are appreciated!
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot