We're using the KB substate field to indicate an issue can be picked up by another team member, e.g. when the work in progress is ready for review, the KB Substate is changed to review.
Another teammember can check for all reviewable items not assigned to me (quick filter) and pick one that's assigned to that member with the 'I' keystroke.
Atm the issue still has to be edited to change KB Substate to "Progress'. Is there a way to change that field automatically after the assignee changes?
Note: no edit screen is openened here.
Thanks in advance,
Out of the box, you can't do this. You could instead have an action that moves the issue to 'Progress' while assigning the issue to the current user doing that action.
Otherwise to achieve this functionality as-is, you'd have to develop a listener. If you have Script Runner for JIRA you could more easily add a script listener.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs