We're using the KB substate field to indicate an issue can be picked up by another team member, e.g. when the work in progress is ready for review, the KB Substate is changed to review.
Another teammember can check for all reviewable items not assigned to me (quick filter) and pick one that's assigned to that member with the 'I' keystroke.
Atm the issue still has to be edited to change KB Substate to "Progress'. Is there a way to change that field automatically after the assignee changes?
Note: no edit screen is openened here.
Thanks in advance,
Out of the box, you can't do this. You could instead have an action that moves the issue to 'Progress' while assigning the issue to the current user doing that action.
Otherwise to achieve this functionality as-is, you'd have to develop a listener. If you have Script Runner for JIRA you could more easily add a script listener.
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