How can i add to Request participants users?
Example: Request participants (User1, User2)
Then in automation: customfield_10101=User3, User4
I want Request participants (User1, User2, User3, User4)
But now Request participants (User3, User4)
I'm also looking for how to do this and haven't figured it out yet.
What I've thought about as a workaround, but haven't tested yet, is to add, from above example, user 3 & user 4 as watchers instead of request participants, since the Watchers field in JIRA Service desk isn't used. I would much prefer that i could add them as request participants though.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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