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I am trying to attach an image on a JIRA ticket, but this error appeared. What is causing it? and how can I fix it?
By the way, `enemy_world5.png` is the filename of the image I want to upload.
An error occured while attaching enemy_world5.png: com.atlassian.jira.issue.attachment.store.media.MediaApiStreamAttachmentStore$FailureMediaApiResponseException: [AttachmentUploadFailure] Could not upload temporary attachment Failure: Failure{cause=java.net.SocketTimeoutException: Read timed out, reason=TRANSPORT_ERROR, message='null', httpStatusCode=null}
Same thing has happened again in the last hour odd. Exactly the same error message. Trying to upload a JPG. Also had the problem of an image not showing (in Chrome), but they are now showing.
image2017-2-10 15:33:56.png
Same occurs in IE.
... And appears to be fixed for some sites, but not others that are related. ;}
Hi Athina
It seems to be a general issue for multiple JIRA cloud site's.
Chances are Atlassian is already aware of the problem but you can log a ticket at Atlassian Support
Regards
Dave
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