After updating JIRA from v. 6.4.11 to JIRA Core v. 7.0.0 on Windows Server, the service won't start.
Here is the error I get:
After investigating further, I found that in regedit.exe the "ImagePath" of the registry is set to "C:\Program Files\Atlassian\JIRA\bin\tomcat7.exe" //RS//############
So I looked the folder up and couldn't find tomcat7.exe, but saw tomcat8.exe - Which I tried changing the registry to. After changing the registry I got the following error:
Fortunately this happened on the test environment, but I'm having a hard time seeing how we should update our production environment with this kind of error. I have not had any trouble updating on this test environment before - Did an update from 6.2.4 to 6.4.11 a month ago.
Update was done with the Windows installer.
Any help is appreciated.
Frederik B. Kristiansen
I believe you'll be able to workaround that with the following instructions: https://confluence.atlassian.com/display/JIRAKB/JIRA+5.2+Service+cannot+be+started+with+a+Error+2%3A+The+system+cannot+find+the+file+specified.
Please let me know how it goes.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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