Artezio Burndown Chart not working

Hi Team,

 

I have installed one of your free plugin named "Artezio Burndown Chart" for JIRA.

 

However, I am facing issues with no data loaded on configuration.

 

 

Could you please assist on this request.

 

 

 

Steps:

 

I have installed the plugin

Added the gadget in one of the test dashboard

Entered the information required by the gadget

clicked on save

 

However no results were loaded on the gadget with gadget stays blank.

 

 

Here are the logs for you to debug.

 

2016-06-15 07:50:14,790 http-bio-8443-exec-1054 ERROR prakhars 470x1309728x2 1hfppp4 103.36.149.7,192.68.228.90 /plugins/servlet/streams [streams.internal.servlet.StreamsActivityServlet] Error getting activity

java.lang.NullPointerException

                at com.atlassian.streams.api.common.Either$2.apply(Either.java:176)

                at com.atlassian.streams.api.common.Either$2.apply(Either.java:173)

                at com.google.common.collect.Iterators$7.computeNext(Iterators.java:649)

                at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143)

                at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138)

                at com.google.common.collect.Iterators$8.hasNext(Iterators.java:807)

                at com.atlassian.streams.internal.StreamsCompletionService.registerFailures(StreamsCompletionService.java:152)

                at com.atlassian.streams.internal.StreamsCompletionService.execute(StreamsCompletionService.java:145)

                at com.atlassian.streams.internal.FeedBuilder.getFeed(FeedBuilder.java:69)

                at com.atlassian.streams.internal.servlet.StreamsActivityServlet.doGet(StreamsActivityServlet.java:71)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

                at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

                at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:52)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)  <+2> (ApplicationFilterChain.java:303) (ApplicationFilterChain.java:208)

                at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)  <+14> (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XContentTypeOptionsNoSniffFilter.java:22) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241)

1 answer

This widget could not be displayed.

Hi, Murthy!

Please provide for Artezio team JIRA and Burndown plugin versions.

And please check: all issues for chart must have estimated time value.

 

I'm having a similar problem but the stack trace is a little different:

2016-06-20 15:47:54,573 http-nio-8080-exec-73 ERROR nbier 947x99935x1 nalqjr 10.36.64.232 /rest/artbd/1.0/chart/burndown-chart/generate [c.a.jiraboard.rest.ManagedResource] java.lang.NullPointerException
at com.artezio.jiraboard.util.impl.BurnUpDownManagerImpl.getEstimateByDate(BurnUpDownManagerImpl.java:202)

 

This seems to point to missing estimated time value like you mentionned. So I added

AND remainingEstimate is not EMPTY and originalEstimate is not empty

at the end of my query but still no luck.
We are using Artezio burndown 1.4 with JIRA Sotware 7.1.2.

 

PS: It would be awesome if the plugin could treat empty estimates as 0h.Would make our life much easier.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

45 views 2 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you