An internal error when uploading images to ticket

File "image.jpg" was not uploaded

An internal error has occurred. Please contact your administrator.

 

Received this error today, just wondering if you have any ideas what could cause this? 6 images were attempted and 2 uploaded. 

Got a HTTP error when I tried to attach images to this as well.

Any help would be much appreciated!

1 answer

Some reasons I can think of

  • you have run out of space on partition with attachments directory
  • files are over the limit for upload

You can look in the JIRA log file for more clues as to what has gone wrong

<JIRA_HOME>/logs/catalina.out

 

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