All screens in JIRA have a new 'unwanted' tab that was not originally designed, and is not removable

We recently found all screens in our JIRA Instance (Server Edition, 6.3.15) got an additional tab named "Planning" with fields that seem to be related to a Gantt Chart addon of some sort. The original Fields tab automatically gets renamed to "Standard", and a new tab named "Planning" with the additional fields gets added to every existing and new screen that is designed for a new issuetype.

We did have two expired Gantt chart addons which have since then been disabled and uninstalled. We tried creating new screens after cleaning out those old addons, but the problem persists. JIRA is STILL adding the planning tab to all newly designed screens, AND it is not editable/removable when you go into . 

We have tried to look at logs, installed plugins, no recent changes have been made to the instance, and we are trying to identify:

A) what caused this

B) how to remove the unwanted tab from the screens. 

 

1 answer

0 votes

Hmm, that's interesting.  Could you look at all of your "user installed" add-ons and list what you've got in there?  (Just the installed ones, but both enabled and disabled)?

It took us a few weeks to identify the cause, an exiting employee had run a script to add additional fields and tabs to all screens. We uninstalled all obsolete add ons, and one of the deleted ones allowed us to edit the tabs and fix the additional stuff we didn't want in.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Tuesday in Bitbucket

Upgrade Best Practices

Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...

186 views 3 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you