Agile Version Report gadget error: "An internal server error occurred when requesting resource"

Deleted user June 8, 2016

I'm unable to use the Agile Version Report gadget. The gadget itself displays the following error:Screen Shot 2016-06-08 at 14.06.57.png

And here's what's logged in catalina.out:

2016-06-08 21:03:55,640 http-bio-8080-exec-9 ERROR admin 1263x241x1 1pap6e0 10.129.0.111 /plugins/servlet/gadgets/makeRequest [renderer.internal.http.HttpClientFetcher] Unable to retrieve response
javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)

I'm running JIRA behind HAProxy with SAML authentication through Okta (if that matters). Any ideas?

1 answer

0 votes
Conor McCooey January 10, 2017

what version of Jira/JIRA Software are you running? I have the same problem with this plugin. Running JIRA 7.0.x over https and get the same error. All other gadgets work properly which makes me think it's a bug and not an ssl issue. @Nic Brough [Adaptavist] / @Nic Brough or anyone from Atlassian have any ideas on this one?

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