Agile Version Report gadget error: "An internal server error occurred when requesting resource"

I'm unable to use the Agile Version Report gadget. The gadget itself displays the following error:Screen Shot 2016-06-08 at 14.06.57.png

And here's what's logged in catalina.out:

2016-06-08 21:03:55,640 http-bio-8080-exec-9 ERROR admin 1263x241x1 1pap6e0 /plugins/servlet/gadgets/makeRequest [renderer.internal.http.HttpClientFetcher] Unable to retrieve response No appropriate protocol (protocol is disabled or cipher suites are inappropriate)

I'm running JIRA behind HAProxy with SAML authentication through Okta (if that matters). Any ideas?

1 answer

what version of Jira/JIRA Software are you running? I have the same problem with this plugin. Running JIRA 7.0.x over https and get the same error. All other gadgets work properly which makes me think it's a bug and not an ssl issue. @Nic Brough [Adaptavist] / @Nic Brough or anyone from Atlassian have any ideas on this one?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Fadoua M. Boualem
Published Monday in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

504 views 8 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you