After new install the Gadgets title are incorrect

After a new JIRA installation on a other Server few gadgets title are incorrect.

For example:

_MSG_gadget.favourite.filters.title_
_MSG_gadget.crucible.charting.title_
_MSG_gadget.average.age.title_

.........

 

JIRA is behind a Proxy over HTTPS. HTTPS terminates at the proxy.

The setenv.sh configuration for the proxy is set:

JVM_SUPPORT_RECOMMENDED_ARGS="-Dhttp.proxyHost=xxxxxx -Dhttp.proxyPort=xxxxx -Dhttps.proxyHost=xxxxx -Dhttps.proxyPort=xxxxx -Dhttp.nonProxyHosts=localhost -Datlassian.plugins.enable.wait=300"

 

Envirement:

JIRA 7.2.1

JDK 8 (build 1.8.0_101-b13)

 

 

image2016-10-13 14:29:35.png

 

I try to set the proxy IP in /etc/hosts but it dosent work for me. And i get no Error in the jira.log

Has anyone any idea??

Thanks

 

Br, Markus

3 answers

Have you checked this knowledge article? There are number of possible causes and some solutions there. JIRA tries to call itself when loading gadget titles, so I would use a browser to check what calls are being made to JIRA when you open a dashboard page and see why they fail.

Hi Markus,

I've faced with the same problem on JIRA 6.3.15. I don't know why but it always works well after JIRA restart with already installed gadget (plugin). Sometimes it becomes to work well itself...

Please perform the reindex, it will fix gadgets issue. Also please consider to update the gadgets add-on if any

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