Addon licence problem

Hi there! 


We've got problem with our Jira (server). We've upgraded core to 7.2.x (we had licence till 13.03.2017) and we wanted to upgrade Tempo addon to compatible version. 

We downloaded 8.2.4 version which was released 2017-03-02 (so licence should cover it) and we've got error: License is for an older version and maintenance has expired

Installing older versions doesn't help.

Do you have some ideas how can we solve it?




1 answer

1 accepted

0 votes

OK, I've got it. You have to clear licence field, click update and than paste it again. You cannot click update licence when you paste the same text. Hope it will help someone in the future ;)

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

667 views 4 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot