Add component field greyed out

Mark Henery April 20, 2016

Hi,

I'm unable to add any more components to my project or any new projects. The Add button is greyed out.

I am the administrator so dont know why I cannot add components??

Please help smile

 

Thanks

Mark.

6 answers

1 accepted

0 votes
Answer accepted
Jose Palomares July 18, 2016

Hi,

I was just facing the same issue and I was able to solve it by re-indexing the project. Once the re-index is completed, you can add Components as expected.

1 vote
Seamus O'Concheanainn June 25, 2016

Try doing this using Google Chrome and not Internet Explorer. That resolved the issue for me. Tab through each field to enable the Add button

Suzanne Seaton December 8, 2016

I use Firefox. After I tabbed through each field I was able to add the component.

0 votes
Karen Riek September 25, 2020

Using the TAB key to go through each section of the components ended up highlighting the ADD key at the end. 

1. Click on Components

2. Click on field Component Name

3. Use TAB to go to next field

4. Fill out the field

5. Use TAB to go to next field and fill out

6. ON the last field, use TAB again and the ADD button will finally highlight and work. 

I think it might be a browser related bug.

0 votes
Robert G. Nadon
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February 9, 2017

I was able to work around this problem by using the CLI, so Add

$cli/jira.sh --action addComponent --project "MyProject" --name "MyComponent"

none of the above solutions work for our instance at 7.2.6

0 votes
Mark Henery April 20, 2016

No that's not the fix.

My issue is that the 'Add' button in this screen is greyed out:

  1. Click on Projects -> Choose the appropriate project
  2. At the Project Summary Page -> Click on the Administration tab
  3. On the left pane , click on Components


sad

Aleks Yenin (Polontech)
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April 20, 2016

Hi,

Has the configuration of this field been changed to readonly?

Steve Harman September 29, 2017

After:

  1. Click on Projects -> Choose the appropriate project
  2. At the Project Summary Page -> Click on the Administration tab
  3. On the left pane , click on Components
  4. Choose a Default Assignee from the dropdown menu

Did you try number 4, from the above? 

That solved it for me

Steve 

Seamus O'Concheanainn June 25, 2016

I have the same issue and this does not help. The online help does not assist with this either - which is obviously some default setting that prevents system administrators from doing any editing of any features of a project (components, releases, etc).

There should be some easy assistance to find out what causes this - as it is not very intuitive.

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