What version are you coming from?
Another user had an issue after upgrading and it was noticed there was a change in Jira since 7.3.2.
This involves Windows. Could you tell us if you're running Jira on a Windows machine? If so, can you try this fix?
From the above articles, it is possible to modify the Windows Registry and increase the UrlSegmentMaxLength value to handle more characters:
- Backup the Registry
- With Regedit, browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HTTP\Parameters
- Find the value for UrlSegmentMaxLength (or if it doesn't exist add a DWORD value), and change it to 00001000 (this is the hex for 4096)
Powershell alternative:Set-ItemProperty -Path HKLM:\System\CurrentControlSet\Services\HTTP\Parameters -Name UrlSegmentMaxLength -Value 4096
After using either method to adjust the registry (Regedit or Powershell), you must restart Windows for the changes to take effect. This will necessitate downtime, please plan a maintenance window accordingly.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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