Activate Custom Fields

[Susanne Kahl]

Hi

I have created a custom field as a User Picker but I cant get it active on the issue page as long as it has no value. The thought is that I dont set the value until the issue is ready for the next state.

So how do I set it to have a default value as Assignee can have (Automatic)

And how do I set up that when the state change and the value in the User Picker is not Automatic the system then sends a email to the User

[Nic Brough -Adaptavist-]

JIRA hides fields with no value to try to reduce screen clutter - you have to use the full "edit" function to put a value in.  Although you could include the field on the transition screen to the next state as well.

To set it as a default, you'll need some code - I'd use Behaviours in the Script Runner add-on to do that on the front end when creating the issue.  Or you could use a post-function to set it on the transition (although that would be a fixed value - you'd have to come up with a rule to set it).

I'd say that the best option is to have it on the transition screen though.