I have created a custom field as a User Picker but I cant get it active on the issue page as long as it has no value. The thought is that I dont set the value until the issue is ready for the next state.
So how do I set it to have a default value as Assignee can have (Automatic)
And how do I set up that when the state change and the value in the User Picker is not Automatic the system then sends a email to the User
JIRA hides fields with no value to try to reduce screen clutter - you have to use the full "edit" function to put a value in. Although you could include the field on the transition screen to the next state as well.
To set it as a default, you'll need some code - I'd use Behaviours in the Script Runner add-on to do that on the front end when creating the issue. Or you could use a post-function to set it on the transition (although that would be a fixed value - you'd have to come up with a rule to set it).
I'd say that the best option is to have it on the transition screen though.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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