I have created a custom field as a User Picker but I cant get it active on the issue page as long as it has no value. The thought is that I dont set the value until the issue is ready for the next state.
So how do I set it to have a default value as Assignee can have (Automatic)
And how do I set up that when the state change and the value in the User Picker is not Automatic the system then sends a email to the User
JIRA hides fields with no value to try to reduce screen clutter - you have to use the full "edit" function to put a value in. Although you could include the field on the transition screen to the next state as well.
To set it as a default, you'll need some code - I'd use Behaviours in the Script Runner add-on to do that on the front end when creating the issue. Or you could use a post-function to set it on the transition (although that would be a fixed value - you'd have to come up with a rule to set it).
I'd say that the best option is to have it on the transition screen though.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs