12 Users were added and removed 2 need refund on the additional amount paid

Anusha Muthyala June 14, 2019

Unknowing of the Pricing we added 2 more users to 10 existing users, in our payment we got to know it took 84$ but we want only 10 users, now we deleted the additional 2 users. But the amount got deducted for 12 users i.e., 84$ was deducted for this month. I would like to ask for the refund for the 2 users which I mentioned above.

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Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 14, 2019

Hi @Anusha Muthyala ,

this is a user community - for refund questions, please ask Atlassian directly.

Anusha Muthyala June 16, 2019

Thank you, I have contacted Atlassian.

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