Our company is interessed in Jira core and we would like to know if this software has these different options:
- Automatic mail integration with mail fields and form fields mapping;
- Parameterizable Process and Field (Workflow Engine)
- Transfer of tickets to another process (multi workflow and ticket database: request / incidents / anomalies ...)
- SLA Management
- Climbing management
- Conditions for transfer from one status to another configurable
- Automatic notifications by e-mail configurable
- Import /export Excel / CSV
- Parameterizable integrated reporting (consolidated tables and graphs).
Thank you for your time.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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