Our company is interessed in Jira core and we would like to know if this software has these different options:
- Automatic mail integration with mail fields and form fields mapping;
- Parameterizable Process and Field (Workflow Engine)
- Transfer of tickets to another process (multi workflow and ticket database: request / incidents / anomalies ...)
- SLA Management
- Climbing management
- Conditions for transfer from one status to another configurable
- Automatic notifications by e-mail configurable
- Import /export Excel / CSV
- Parameterizable integrated reporting (consolidated tables and graphs).
Thank you for your time.
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