It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

How to add SLA for a particular organization when i have a list of organization in a project

I am trying to set up an SLA for an organization, When I went into settings there was an option to set up SLA clocks under SLA, but I need to follow a different SLA for a particular organization in my Project. can someone please help me with this. 

1 comment

Hi @Jai Vijay 

At first create single select field "Organisation", list all the options

You need to write JQL query with organisation as field below is an example

organistaion=XYZ, mention time & calender

organisation=abc, mention time & calender

organisation=def, mention time & calender

this will give you SLA for different organisation

if you select XYZ SLA defined for it will start, the same with all respectively

Like Jai Vijay likes this

@shetty  Thanks a ton for the quick response. I was able to do it. thanks again 

@Jai Vijay 

can accept this answer so that i will be recommended whenever someone has same query

Like Jai Vijay likes this

Comment

Log in or Sign up to comment
TAGS
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

3,681 views 11 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you