I am trying to set up an SLA for an organization, When I went into settings there was an option to set up SLA clocks under SLA, but I need to follow a different SLA for a particular organization in my Project. can someone please help me with this.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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