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Case Sensitivity

Are labels no longer case sensitive? I have created a query based on the label "MLP", but cards with the label "mlp" are being surfaced.

Previously, if the label was not spelled and capitalized identically, it would not surface in a query. 


Rachel_Wright Community Leader May 25, 2018

Hi @Sarah Krawiec, I just tried it in both Jira Server 7.9.2 and Jira Cloud and indeed, the queries:

  • labels = "mlp"
  • labels = "Mlp"
  • labels = "MLP"

ALL return an issue where the label is "MLP."

So, what you're seeing is confirmed.  There may have been some inconsistency in the past.  For example, I found this:,

Rachel Wright
Author, Jira Strategy Admin Workbook

So this is working as designed now?

Rachel_Wright Community Leader Jun 14, 2018

Hi again @Sarah Krawiec, I saw this today and thought of you:

In Jira v7.10:

"Labels with different cases (cudbear, CUDBEAR) still live in Jira as separate entities, but are now treated as the same thing. When you label an issue with cudbear and another one with CUDBEAR, they’ll both be displayed when you click (or search for) any of these labels. Also, the auto-complete will suggest you all matching labels, regardless of their case, so you don’t create any more duplicates. "

Hi Rachel,

Thanks for sending this along. If I'm understanding correctly, this means that JIRA is not auto-correcting "mLp" to "MLP", but for all intents and purpose, they are treated as the same when filtering/searching/etc.

Is this an accurate summary?



Like Meir Blachman likes this
Rachel_Wright Community Leader Jun 18, 2018

Yes @Sarah Krawiec, that's how I'm reading it as well.  :)

I found exception when you are having some report of Label vs status . all case sensitive Labels are coming separate 


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