Archive of jira project

[sanjay_sapra]

Hi Team , 

I want to archive my non-active project in JIRA . But when I am trying to do only option coming as "move to trash " . No option coming to move to Archival .

Can anyone help .

[Nic Brough _Adaptavist_]

I would guess you are on a standard or free plan, not premium, which is what you need to get access to archiving.

[sanjay_sapra]

@Nic Brough _Adaptavist_  we have jira core licence version 

[Nic Brough _Adaptavist_]

Ok, that suggests you are on server or DC, rather than cloud (as you said when you asked the question).

Could you confirm whether you are on server, DC or cloud, and what your subscription is (if cloud) or your licence (if server)

[sanjay_sapra]

We are on cloud for Jira core . 

[Nic Brough _Adaptavist_]

Ok, so it sounds like you are on Cloud standard (or possibly free?), not Premium, which is what you need to be able to get archiving.

[sanjay_sapra]

Hi Nic ,I have checked  with my vendor  we have  jira core  stsbdard license. Now I want premium license  for jira core. Is there any possibility  to upgrade for jira  core cloud .

[Nic Brough _Adaptavist_]

Yes, you can go into the account admin and click to upgrade.  You don't have to do anything on the Jira service, it's just the site admin