start JIRA in safe mode

Sergei Shtrifan January 12, 2016
 

5 answers

2 votes
Azfar_Masut September 6, 2017

Hey,

In JIRA 7.3 above, you can start JIRA when bringing up JIRA through the startup .

./start-jira.sh --disable-all-addons --disable addons=com.atlassian.test.plugin

More details, go here 

JiraYo
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December 13, 2017

any way to do this is jira is running as a windows service?

Amanda Culver December 3, 2019

at a guess I'd suggest

 

<JIRA_INSTALL_DIR>/bin/start-jira.bat -disable-all-addons -disable addons=com.atlassian.test.plugin

0 votes
April March 16, 2017

Yes, I think that's what he was asking too.

To the best of my knowledge, there is no way to do this from the command line.

When I've had trouble starting JIRA in the past and suspect a plugin, I simply pull the jar out of \installed-plugins and dump it in a temporary folder. Then I can try starting JIRA again.

If JIRA is already running, then Gabrielle's answer will work, as you can go to

Add-ons–> Manage Add-ons–> Enter safe mode

And disable all add-ons there.

One improvement Atlassian could make would be to move "Enter safe mode" to the top of that page, as perhaps users don't see it where it is now, at the bottom.

Hope this helps smile

Leyth Al Hinai February 4, 2020

Dear @April 

I have enabled safe mode through 

Add-ons–> Manage Add-ons–> Enter safe mode

Now i cant find a way to disable it, can you help, i dont see any banner anywhere 

Ian Whitecavage February 5, 2020

It will be in the information window at the top of your Manage Apps screen

0 votes
Roy Hodges March 16, 2017

I think we can infer the question is... How do you start JIRA in safe mode from the command line?

0 votes
April May 11, 2016

Could you provide some instructions on how to start JIRA in safe mode?

Thanks

0 votes
GabrielleJ
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January 13, 2016

What is the actual question here? Are you referring to JIRA add-ons safe mode on? Yes you can do that. 

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