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"Your subscription will be cancelled soon"


I'm receiving an E-Mail from Atlassian, that my subscription will be cancelled soon due to inactivity.

But I am using it every day.

Is it regarding another part of Jira which I am using? -If it is why the message doesn't contain that information? Please help me understand and solve the problem.

Thank you

1 answer

0 votes
Tansu Akdeniz Community Leader Mar 15, 2022

Hi @Anni Ghazaryan 

Welcome to the community!

It could be a message from separate product such as Confluence. Please go to Billing -> Manage Subscription and check active ones. If you don't use, you can simply remove it.

Thank you so much for the answer.

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