Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how to customize the "you can't view this issue" message

Is it possible to alter the "you can't view this issue" or "you do not have permission to view this issue" message to include a link to a confluence article?

1 answer

0 votes

Hello,

You could create a plugin with a web-filter module. In this filter you would catch all requests to the "you can't view this issue" page and redirected to your own page.

You can find more info about the  web-filter module here:

https://developer.atlassian.com/server/jira/platform/servlet-filter/

Alexey,

Thanks for this suggestion I will definitely check it out. Ingenious idea!

@Alexey Matveev _Appfire_ I am having a hard time, i followed a few tutorials and the servlet filter tutorial as well, but it does not seem to do anything at all. when i go to the hello world page it just gives a 404. I've been searching around but cannot find any resources to expand on the tutorial. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

172 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you