Hi, I try to change the status from tickets, which wait longer than a month in the queue, automatically.
Is there an option to define the period with the "automation for jira" Plug-In?
Thanks for your support!
welcome to the Atlassian Community!
Using "Automation for Jira" you can select "Scheduled" as a trigger for your rule.
Based on that you could check for issues that are longer then expected open and act accordingly (post a comment, transition the issue, ...).
https://confluence.atlassian.com/automation/triggers-993924804.html (scroll to the middle for "Scheduled" part).
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