We have followed the below steps and created the organization .
My question is we are stuck at testing like , do we have an option in jira to restrict the email notifications to certain users who are listed in the newly created org field.
We are using
Hi @nagender reddy,
Just to make sure I got the problem correctly - when a Jira Service Desk customer share requests in an organization, everyone in the Organization is being notified?
If that's the case, then it is working as expected; Managing service project notifications:
When a customer submits a request, they receive the same default email notifications as the issue reporter or participant. When customers share requests in an organization, customers in that organization receive notifications.
I hope that this helps!
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