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Why do the stars for satisfaction not show up when a subscription is used to send emails?

Fahad Akhtar
Fahad Akhtar Oct 29, 2019

We want to send customer satisfaction reports to our quality team but for some reason the stars displaying the customer satisfaction do not show up. Is this a bug in JIRA service desk?

Thank you.

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Deleted user Oct 29, 2019

Hi @Fahad Akhtar

 

We have an open bug JSDCLOUD-8331 with Atlassian for the same. Please add yourself as a watcher and vote for the issue.

 

Regards,

Vijay Ramamurthy

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