Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why can't I see the Triggers tab on the transition?

This question is in reference to Atlassian Documentation: Advanced workflow configuration

Why can't I see the Triggers tab on the transition? I don't see anything that mentions how to enable Triggers. Are they enabled by default? Do I need to install some addon? I saw this plugin however I was under the impression that this was something builtin. 


I am running this do to some development on  7.0.5

2 answers

1 accepted

They are enabled only when you have supported applications connected to your JIRA instance. For example, they will appear if you have application links created between your JIRA and a Stash/Bamboo/Fisheye/Crucible instance.

What if I am looking to have events within JIRA cause transitions.

You cannot use triggers for that. Take a look at the automation plugin.

Like Public Szilágyi likes this

Hi Jobin,


  I am using Jira 7.1.2, application links connected but still i can't see Trigger tab in Workflow transition.

Hello Arasu,

Please ensure that the plugin: com.atlassian.jira.plugins.jira-transition-triggers-plugin is enabled.

You might have a plugin file conflict in your instance ensure that the plugin in your <JIRA_HOME>/plugins/installed-plugins is the one that ships with JIRA 7.1.2 which is jira-transition-triggers-plugin-3.1.8-D20151110T000849.jar.

upgrading that plugin might not work without upgrading JIRA though. 

Hopefully your supported application is connected to Jira.

Considering that, once you are at workflow edit section, simply click on transition line, you should see transition in the popup option. If it's not there, please check application connectivity.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

273 views 8 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you