I've decided to open up our team JIRA installation to the business so that they can track progress on projects. In our setup, each project is an epic.
Users outside the team are anonymous and for some reason they don't see the list of issues in the epic. Proper users (i.e. the development team) do see the list of issues in the epic.
Any ideas why this might be happening?
I think (but am not sure) that this is because no JIRA Software functionality can be granted anonymous access. Anonymous users cannot see Kanban/Scrum boards, they cannot create Epics. Perhaps they cannot even use the Epic Link field, required to show issues related to an Epic.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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