Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

What is the difference between JIRA Administrator and JIRA System Administrator?

The documentation is rather vague on this:

  • JIRA System Administrators: Permission to perform all JIRA administration functions.
  • JIRA Administrators: Permission to perform most JIRA administration functions. 


could someone provide a more specific answer?



4 answers

1 accepted

4 votes
Answer accepted

This is where the new documentation for version 7 seems to be letting Atlassian down, in my opinion.

See the rather better doc at

For version 7, you'd want to add something about the admin access to "applications" (i.e. Service Desk and Software) which is similar to "add ons", but other than that, the 6.4 docs cover the difference properly.

I'm still not understanding. The documentation says there is an exclusion list...but what CAN a JIRA Administrator do?

I'm specifically looking for:

  • create spaces
  • create JSD
  • Create groups
  • Create custom fields

They can't create spaces, that's the job of a Confluence administrator.

They can create Service Desk projects, groups and custom fields.

Basically, they can do everything the system admins can except the exclusions - the list of "can do" is far longer than "can't"

Like # people like this

Thank you so much for this prompt reply! Exactly what I was looking for :)

For what it's worth: Here's the link for the 7.2 documentation on this issue:

This page is helpful for understanding the answer to this question in JIRA Cloud.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events