We don't know - your roles have been added to your system by your admins for some reason. You'll need to ask them what they are for and what permissions they have been given - permission schemes for projects and workflows can use roles to give access to functions, and we can't tell you what your admins have done or what they intended.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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