Very high memory utilization by Atlasian JIRA

[Deepak Kumar]

On Server JIRA is consuming more than 9 GB of RAM. this is after, i restarted.

Before restart, it was consuming more than 15GB due to which i was informed by Server team for this.

Please guide me, how to find out the reason like which part of JIRA is causing so much utilization.

Is there any task manager like thing inside JIRA ?

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Regards,

Deepak

[Nic Brough -Adaptavist-]

JIRA (in fact, most Java applications) will quite happily use whatever memory you choose to let it have.  If use of too much memory is an issue, reduce the maximum allocation.  Of course, there is a minimum amount it will need, depending on the kind of loads you put on it.

For information on how much memory you might want, start at https://confluence.atlassian.com/adminjiraserver071/jira-applications-installation-requirements-802592164.html and then have a look at Dan's talk on it (still valid concepts, although numbers may be a little different) - https://summit.atlassian.com/archives/2013/inside-the-massive-team/the-not-so-dark-art-if-atlassian-performance-tuning

[Deepak Kumar]

Thanks Nic. Answer was very informative.

Following is the load on my JIRA, i would be very thankful if you can suggest a required hardware configuration:

• Projects : 6
• Issues: 100670
• Total Users: 17031, out of which 503 are Service Desk users and remaining 16528 are Service Desk customers
• Custom fields : 52

Currently, Server has 32 GB of RAM.

[Nic Brough -Adaptavist-]

I'd read https://confluence.atlassian.com/adminjiraserver071/jira-applications-installation-requirements-802592164.html

[Felipe Santos]

hi fellas, we have the same issue.

8GB of ram and almost all is consumed.
when i log to ssh i got an watchdog error

kernel:NMI watchdog: BUG: soft lockup - CPU#6 stuck for 24s! [java:16001]

reason: systemd-logind killed by SIGABRT
time: Mon 11 Feb 2019 04:36:52 AM -02
cmdline: /usr/lib/systemd/systemd-logind
package: systemd-219-62.el7_6.3
uid: 0 (root)
count: 4
Directory: /var/spool/abrt/ccpp-2019-02-11-04:36:52-4892

id dbc1f6f99d42fe0717d1f925ef299fbfb0564227
reason: systemd-journald killed by SIGABRT
time: Thu 21 Feb 2019 04:02:41 AM -03
cmdline: /usr/lib/systemd/systemd-journald
package: systemd-219-62.el7_6.3
uid: 0 (root)
count: 1
Directory: /var/spool/abrt/ccpp-2019-02-21-04:02:41-29702

id 12a64eb7351d516a0e47152acdcfc8f250f28166
reason: systemd-journald killed by SIGABRT
time: Sun 10 Feb 2019 04:28:32 AM -02
cmdline: /usr/lib/systemd/systemd-journald
package: systemd-219-62.el7_6.3
uid: 0 (root)

any tip?