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We have a user that is showing up with question mark as avatar in Tempo. What would cause this? Normally we see users as Inactive [x] such as bohdana in image. What is happening with user "chunikha" in image? This user does not show up in the Manage Accounts section of Jira.
@Pete P The user that does not have an X still has a license in the system or their account has not been deactivated. You can learn how to disable or delete a user here: https://confluence.atlassian.com/adminjiraserver/create-edit-or-remove-a-user-938847025.html If your users are managed in an external account you might need to disable them in the external system.