Upgrade Jira 8.0.2 to Jira 8.7.1

[Oleg Lunkov]

Hello. I can not upgrade Jira 8.0.2 (SEN-13502134) to Jira 8.7.1. I get massage "Your current database version won't be supported. " What should I do?

[Daniel Ebers]

Hi Oleg,
it's hard to say while we do not know any details about your infrastructure - but the error message suggests some relation to the database.

Which database type and which version is currently installed on your server?

Cheers,
Daniel

[Oleg Lunkov]

Hi Daniel,

thank you for your answer. Some base information below.

Tipe	h2
JNDI adress DB	h2 jdbc:h2:file:/var/atlassian/application-data/jira/database/h2db
URL DB	jdbc:h2:file:/var/atlassian/application-data/jira/database/h2db
Version DB	1.4.185 (2015-01-16)
Driver DB	H2 JDBC Driver 1.4.185 (2015-01-16)

What information is needed additionally?

[Daniel Ebers]

From what I can see your instance is running on the integrated H2 database. I am not sure if upgrades using that database are possible without any friction.

From documentation it is advisable to switch to a supported database (f.e. PostgreSQL in a supported version).

Cheers,
Daniel