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Unable to login

Leonard_Salazar
Leonard_Salazar July 11, 2019

We have a self hosted instance of Jira.  After adding Active Directory in user directories and possibly disabling the internal Jira directory, I'm no longer able to login as a Jira administrator.  Without logging into the application, is there a way to reset a user account so i can login as a Jira administrator?

I do have full access to the database and the Jira server.

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Leonard_Salazar
Leonard_Salazar July 11, 2019

Thanks Dave!  I found it after posting and was successful in using recovery admin.

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Dave Theodore [Coyote Creek Consulting]
Dave Theodore [Coyote Creek Consulting]
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July 11, 2019

Atlassian has a doc for that!

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