Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

The share ticket by email button does not appear for all users

One of my user does not have the option of sharing a ticket  with others

2017-12-07 13-33-52.jpg  This button simply does not appear in the dashboard.  Any reason why ? I can't find a permission related to this option..

1 answer

0 votes

Hi @UPA Outils Logiciels ,

please check that user has  Global permission "Browse Users". Without that permission, an user is not able to share issues.

Hope this helps,


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

328 views 0 10
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you