The process of updateing field's name

Paulina Mijal January 25, 2022

Dear all, 

If I change (update) the Field Name eg. from "List of team" to "Products team" users will be notified about it? Some notification will come about the updated tickect or no? 

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Pramodh M
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 25, 2022

Hi @Paulina Mijal 

No users will not be notified when you perform configuration changes!!

Let me know what exactly you are trying to do

Paulina Mijal January 25, 2022

Hi @Pramodh M , thank you for quick resoponse. 
Well, I created, let say, a field "a" 3 weeks ago and currently there are 813 tickets with this field, but I would like to change te name to field "B" and create a new field (other field type) with the name "a". I do not want to users be notified, because this change is applies only to a certain group. 

Paulina Mijal January 25, 2022

I just want to "replace" the field. 

Pramodh M
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 25, 2022

Yeah, go ahead!! No changes

But one thing, if the users have used it in filter they need to change the filter query

Paulina Mijal January 25, 2022

Ok, thank you soooo much! 

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