The new Jira issue view - how can I use attachments already uploaded to a ticket?

[Adrian Froschauer]

with the old version we were able to chose one of the files from attachments, with the new Jira issue view I can't

[Ismael Jimoh]

Hi @Adrian Froschauer 

Are you referring to JIRA server or Cloud?

If server, please which version and I would be happy to help have a look.

If cloud and the image is already attached, click on the image(upload file or image icon in the comment menu) as shown below:

Select the file you want to attach and it should be added.

If you are having problems, can you take a screenshot of what you see when you attempt to upload a file or a screenshot of your comment section.

Cheers.

P.s.

If I misunderstood your problem, do help clarify this and I would try to answer.

[Adrian Froschauer]

I'm using JIRA Cloud, and I enabled: Jira labs -> New Jira issue view

I've tried with upload file or image icon, in the comment menu, but the attachments are not shown to chose them

[Ismael Jimoh]

Hi @Adrian Froschauer 

Can you get me a screen shot of the pop-up when you click file and images?

Thanks.