Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Split incoming two diffrent mails in one project

Hello ,

I have little problem with configure Jira SD and JETI mail Handling  .
My need is to split incoming mail between internal comment and public comment .

I have 1 project with 1 issue type and i have mails :
firstone@com
second@com

1. System > E-Mails > Incoming Emails> Configure email server  .
2. System > E-mails > Incoming Emails > Adding 1st mail Handler with option JETI mail Handler  this is 1st screen , next one is advanced configuration :
- i choose SD jira project , choose issue type like ticket .

3. Now i go Addons > JETI configuartion > Email handler > and here is problem .

 

My need is  :

1. incoming mail left a comment inside ticket is public.

2. incoming mail left internat comment "mail has arrived check emails" ,and u need to check transition Emails

 

Do u have any idea how to do that ?

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

171 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you