Split incoming two diffrent mails in one project

Bartosz Boratyński June 13, 2019

Hello ,

I have little problem with configure Jira SD and JETI mail Handling  .
My need is to split incoming mail between internal comment and public comment .

I have 1 project with 1 issue type and i have mails :
firstone@com
second@com

1. System > E-Mails > Incoming Emails> Configure email server  .
2. System > E-mails > Incoming Emails > Adding 1st mail Handler with option JETI mail Handler  this is 1st screen , next one is advanced configuration :
- i choose SD jira project , choose issue type like ticket .

3. Now i go Addons > JETI configuartion > Email handler > and here is problem .

 

My need is  :

1. incoming mail left a comment inside ticket is public.

2. incoming mail left internat comment "mail has arrived check emails" ,and u need to check transition Emails

 

Do u have any idea how to do that ?

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