Hello ,
I have little problem with configure Jira SD and JETI mail Handling .
My need is to split incoming mail between internal comment and public comment .
I have 1 project with 1 issue type and i have mails :
firstone@com
second@com
1. System > E-Mails > Incoming Emails> Configure email server .
2. System > E-mails > Incoming Emails > Adding 1st mail Handler with option JETI mail Handler this is 1st screen , next one is advanced configuration :
- i choose SD jira project , choose issue type like ticket .
3. Now i go Addons > JETI configuartion > Email handler > and here is problem .
My need is :
1. incoming mail left a comment inside ticket is public.
2. incoming mail left internat comment "mail has arrived check emails" ,and u need to check transition Emails
Do u have any idea how to do that ?