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Space Issue on JIRA Server

Hi,

We are getting this warning from our alert system:

Filesystem Capacity-/data
The host is in error state as the disk /data is now 95.0 percent full

We had our Infrastructure team look into this and they checked the server and found that the high usage of the data drive is due to application data located on the directory below. Issue is that there is low disk space on the Data directory for the application.

Is anyone able to advise how do we go about resolving this issue as they seem to not have access or where do we look at exactly?

Thanks.

Screenshot 2023-04-03 101837.png

2 answers

2 accepted

2 votes
Answer accepted
Ash Yadav - VMotion IT Solutions
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 03, 2023 • edited

Hi @Drishti Maharaj , 

 

Seems like the attachments directory is rather large. 

Have you seen this thread? https://community.atlassian.com/t5/Jira-Software-questions/How-can-I-manage-the-attachments-directory-in-jira-to-improve/qaq-p/1874020

 

The answer provided is quite detailed but in short, I'd recommend reading this KB from Atlassian directly to help change and manage the attachments directory: 

https://confluence.atlassian.com/jirakb/change-the-attachments-directory-location-for-jira-server-237569020.html

 

You could also look into increasing your disk space, might be the simpler solution short-term. 

 

Hope this helps. 

 

Kind Regards, 

Ash 

2 votes
Answer accepted
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 03, 2023

Hi @Drishti Maharaj ,

you need to extend disk space. JIRA stores all issue attachments in that location.

Fabio

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