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Setting default status when moving tickets to another project

When moving tickets to a particular team's project, I noticed the default status value is In Progress instead of To Do. I reordered the statuses and that did not difference.

Then I noticed when I manually transition a ticket to another status, I see a "Transition To" then Status. I've never seen that before.

Does anyone know how do I set the To Do as first in the list when moving tickets and perhaps tell me why I am seeing this weird wording when manually transitioning statuses? Thanks

3 answers

1 accepted

2 votes
Answer accepted
John Funk Community Leader May 05, 2022

Hi Paty - Welcome to the Atlassian Community!

You should set the opsbar sequence in the transition property. See this previous post for guidance.

https://community.atlassian.com/t5/Jira-questions/Opsbar-question-for-JIRA-cloud/qaq-p/960910

0 votes
Mikael Sandberg Community Leader May 05, 2022

Hi @Paty Souza,

Welcome to Atlassian Community!

The order is based on the internal numbering of the statuses, so you cannot change that order. 

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